Frequently Asked Questions

FAQs

Are you open on the weekends?

MyMallBox business hours: Monday-Friday, 8 AM – 4:30 PM EST

If you contact us over the weekend, we will get back to you as soon as we can during our office hours. Likewise, if you have a package that is scheduled to be delivered – or if a carrier has attempted to deliver a package – over the weekend, it will be redelivered to us on the next business day.