Frequently Asked Questions

FAQs

If you’ve shipped my package but I need to change the delivery address, how much does it cost?

Most shipping couriers charge for a mid-delivery address change. If the courier does not have a fee, then we will not charge you for the address change. For an immediate address change, please contact us via the MMB Support portal.

Please note there may be additional costs incurred by the carriers which will be at the member’s expense.