Frequently Asked Questions

FAQs

How will MyMallBox know a package is mine?

Once you sign up to MyMallBox, we’ll assign you a suite number (which can be found at the top of your DASHBOARD). When you ship a package to MyMallBox, please include your suite number along with your name and our address. An example may look like this:

Your Name
620 Centerpoint Blvd, New Castle, Delaware, United States
Suite B6788
New Castle, DE 19720

Once a package arrives, your suite number is all we need to know to know it’s yours. Once we process your package, you’ll receive an automated email letting you know!